Sonic Restaurant Surrey Canada

Gold Medal Award!

Elaine designed and delivered “Get Your Game Face On – We Welcome the World” training program to over 3200 employees At Vancouver International Airport (YVR), in preparation for the 2010 Olympic & Paralympic Winter Games.

The “Get Your Game Face On” program won 1st place in the Best Training Program category… as voted by Airport Council International (ACI)- North America, beating out other programs delivered at 60 airports.

Entrepreneur of the Year Award!

Elaine accepts The 2002 Visions of Excellence “Entrepreneur of the Year Award” for the consulting category.

Here’s what some of Elaine’s clients are saying:

“Elaine Allison was truly top notch. She was able to speak to our members’ specific customer service issues, starting from the landscape, and ending in actionable engagement our attendees could walk away with, and use immediately. Her willingness to customize her presentation for our industry, her professionalism and her outstanding materials made her a dream to work with. One member emailed us after the conference to request we provide ongoing online education “just like Elaine Allison’s conference topics.” We were very fortunate to have Elaine at our 2016 conference, and would highly recommend her to any conference planner looking for a standout speaker on customer service.”
Alison Cody
Executive Director
Manufacturers’ Agents Association for the Foodservice Industry (MAFSI)

“We worked with Elaine to develop “I can figure it out”, a 3 hour training workshop for our staff to help them develop new strategies to work with internal and external stakeholders. As the coordinator, working with Elaine was very easy! She was flexible with the scheduling of the needs assessment interviews and met all her deliverables by the timelines required. Overall, the training was well received and our staff appreciated and benefitted from the curriculum delivered, as well as Elaine’s credibility due to her wealth of experiences in various settings. We have limited funds annually to deliver professional development and we feel the return on investment was worth it!”
Maxine Dubuc
CATSA, Advisor – Service Delivery

“Elaine presented to our Group of Companies on “Improving Customer Experience”. She did a great job in talking to our people at all divisions to understand our group in order to prepare for the workshop. And it was bang on! The topics and techniques discussed and learned were met with a high level of satisfaction.”
Don McMillan
Redwood Plastics Corporation

“After reading her book, we hired Elaine for our Small Business Week meeting. Our members commented on how much they had learned in just a short time to handle and resolve any customer issues. Our members want Elaine back.”
Gillian Kirk
Member Services
Tri-City Chamber of Commerce

“We were looking for a program custom-tailored to meet an elite group of high wealth individuals and companies. Elaine’s delivery was playfully interactive which proved to be entertaining so the focus of participants was on the information and not the clock on the wall.”